If you are not 100% satisfied with your online or in-store purchase, you may return items to us within 30 days for a full refund or exchange with receipt or proof of purchase. Returned or exchanged items must be in new, unused condition.
Original shipping and handling costs are non-refundable, and you will be responsible for paying necessary shipping costs for returning your item. To return or exchange your item, mail it back to:
The Big Rock Store - RETURNS | 710 Evans Street | Morehead City, NC 28557.
Please include your order number and contact information. Online purchases can be returned or exchanged in-store.
All SALE items are final & non-refundable.
For questions regarding our Return Policy please contact us via email, [email protected] or phone, (252) 247-3575. Thank you for shopping Big Rock!